Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

iPhone steps recorded on app but fitbit steps ignored lushlips255 — Nov 13, 2017 09:34PM PST

My fitbit is synced with myfitnesspal but my fitness pal is only recording my steps from my iPhone. Any ideas?

1 Community Answers

Up 0 rated Down

Bruce MyFitnessPal Agent Nov 14, 2017 07:43AM PST


Thank you for taking the time to contact us. Currently I am not seeing a Steps source linked to your MyFitnessPal account. Can you try setting Fitbit as the source and see if that helps?

To do this, tap More>Steps>Fitbit in MyFitnessPal.

Hope this helps,

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.