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iPhone steps recorded on app but fitbit steps ignored lushlips255 — Nov 13, 2017 09:34PM PST

My fitbit is synced with myfitnesspal but my fitness pal is only recording my steps from my iPhone. Any ideas?

1 Community Answers

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Bruce MyFitnessPal Agent Nov 14, 2017 07:43AM PST

Hello,

Thank you for taking the time to contact us. Currently I am not seeing a Steps source linked to your MyFitnessPal account. Can you try setting Fitbit as the source and see if that helps?

To do this, tap More>Steps>Fitbit in MyFitnessPal.

Hope this helps,
Bruce
MyFitnessPal

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