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Cannot disconnect Facebook mkgary2017 — Nov 14, 2017 01:21PM PST

When I signed up I did it with Facebook. I'm now trying to connect another app (Trainerize) to MyFitnessPal but it asks for my username and password rather than allowing connection via Facebook. Therefore I am trying to disconnect Facebook authentication from my account. It asks me to set up a password but nothing happens when clicking Continue.

1 Community Answers

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Bruce MyFitnessPal Agent Nov 14, 2017 01:57PM PST

Hello,

Thank you for taking the time to contact us. We have received reports that some users are not able to create a password in order to disconnect their Facebook account online and we are currently investigating the issue. You can track the issue here

In the meantime, you can try disconnecting Facebook in the MyFitnessPal app or through Facebook’s end online.

In the MyFitnessPal app, under the Menu Bar or More tab tap Settings>Sharing & Privacy>Facebook Settings>Disconnect.

On Facebook’s end, go to https://www.facebook.com/settings, click Apps, and then click the X to remove MyFitnessPal.

Thank you for your patience while we work towards a fix.

All the best,
Bruce
MyFitnessPal

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