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when can i change my subscription to yearly? pattirisch — Nov 14, 2017 05:41PM PST

When and how can I change my subscription to yearly?

1 Community Answers

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Bruce MyFitnessPal Agent Nov 15, 2017 09:23AM PST

Hello,

Thank you so much for signing up for our premium option! We do hope you like it! We are so sorry that you have accidentally signed up for the wrong subscription period. Unfortunately, once you do choose a subscription option, there is not a way to change that option until the initial subscription ends.

What you can do is cancel your current subscription from auto-renewing, and then when the subscription period ends, you can update to the new subscription of your choice.

You may cancel your recurring subscription at any time before the next renewal date. You will be canceling the next billing charge — Premium features will remain available to you until the end of your currently paid subscription period, regardless of when you cancel the automatic renewal. You must process a request for cancellation of your renewal using the same platform on which you originally paid.

Subscriptions purchased via our iOS app are managed in your iTunes account controls. Please see this article from Apple to learn how to manage or cancel a recurring subscription (https://support.apple.com/en-us/HT202039):

If you have any issues cancelling your subscription, please reach out to Apple directly at https://getsupport.apple.com/GetproductgroupList.action

It looks like your subscription will expire December 15th.

Hope this helps,
Bruce
MyFitnessPal

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