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Premium trial via iPhone CoachP1024 — Nov 28, 2017 01:35PM PST

I tried opting in for the 30 day free trial but it gives me a message saying "unable to make payment". Assistance with this please as I'd love to try out the Premium for a month. Thank you :)

1 Community Answers

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Maximiliano MyFitnessPal Agent Nov 28, 2017 02:42PM PST

Hello,

Thank you for taking the time to contact us. We’re sorry for any inconvenience you’ve come across signing up for Premium. Would you mind logging out of your iTunes account and logging back in to see if that helps? Additionally, can you turn off your device and turn it back on? Please make sure that you have “in-app” purchases enabled on your iTunes account.

Thanks!
Maximiliano
MyFitnessPal Staff

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