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HELP VeraElizabeth88 — Dec 01, 2017 01:22PM PST

I do not see the on and off button on the switch to opt out of myfitnesspal premium.

1 Community Answers

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Logan MyFitnessPal Agent Dec 01, 2017 01:51PM PST

You may cancel your recurring subscription at any time before the next renewal date. Your membership or subscription might renew if you don’t cancel your membership or subscription more than 24 hours before your renewal date.

You are canceling the next billing charge — Premium features will remain available to you until the end of your current paid subscription period, regardless of when you cancel the automatic renewal.

Please note that you must process a request for cancellation of your renewal using the same platform on which you originally paid.

iOS
Subscriptions purchased via our iOS app are managed in your iTunes account controls. Please see this article from Apple to learn how to manage or cancel a recurring subscription:

Android
Subscriptions purchased via our Android app are managed in your Google Play Store account controls. Please see this article from Google to learn how to manage or cancel a recurring subscription:

Web
Log in to http://www.myfitnesspal.com and click “My Home” then “Premium”

On the Premium detail page, click “Subscription Settings” in the upper right corner.

Set the “Auto-Renewal” menu from “On” to “Off” to opt out of Premium at the end of your current billing cycle.

Warm Regards,
Logan
MyFitnessPal Staff

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