'Don't Track Steps' is permanently checked taylorholly3 — Dec 05, 2017 06:04AM PST
Hello, myfitnesspal and my Garmin watch have stopped communicating. myfitness pal has 'Don't Track Steps' permanently I've tried uninstalling and reconnecting and everything else suggested out there and I'm super frustrated. Any help would be much appreciated!! I used to love to be able to get 'credit' for steps and workouts etc. now it's not working at all between the two since they won't communicate.
1 Community Answers
Bruce MyFitnessPal Agent Dec 05, 2017 07:31AM PST
Currently I do not see a Garmin Connect account linked to the MyFitnessPal account tied to taylorholly3. Can you try linking them once more and see if that helps?
In the latest version of the Garmin Connect app, go to the Menu Bar (Android) or tap the More tab (iOS). Next, tap Settings>3rd Party Apps>MyFitnessPal. Swipe through the screens and tap the Get Started button at the end, and then Link Accounts.
On their website, you will also start under the Menu Bar by clicking the three line icon in the upper left. Next select Calories In/Out where you should see the option to connect to MyFitnessPal.
Once you have connected on the Garmin side, we recommend going to our main website at https://www.myfitnesspal.com/, then to the Apps tab, and double check on the right hand side of the page under “Your Apps” to make sure Garmin is now listed there.
If you are using our updated Android or iOS apps that have the Steps feature, you can elect Garmin to be your main Step source. Simply go to the menu in the app, then Steps, then add Garmin as your elected option (please note you can only have one elected Steps option).
If Garmin is showing a connected MyFitnessPal account, can you unlink that connected account and then link them once more?
To do so, go to the Menu Bar or tap the More option, then tap Settings>3rd Party Apps>MyFitnessPal>Disconnect. When completed, tap MyFitnessPal again and swipe through the pages to tap Get Started.
Be sure to also set Garmin Connect as the Steps source in MyFitnessPal when completed. To do this, under the Menu Bar orMore menu, tap Steps>Garmin Connect
Hope this helps,