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FBBluetoothErrorDomainerror 18. cookiebooker — Dec 07, 2017 12:16AM PST

I tried to update my app yesterday, only the installation was interrupted halfway through. Now the actual fitbit is locked with a loading screen - won't do anything else at all and I get the above error message on my phone. what can I do to fix this please?

1 Community Answers

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Bruce MyFitnessPal Agent Dec 07, 2017 08:35AM PST

Hello,

Thank you for taking the time to contact us. For any issues with your Fitbit device, please reach out to Fitbit directly at http://help.fitbit.com

The support team at MyFitnessPal will be happy to help with any issues relating to the integration between Fitbit and MyFitnessPal, but issues with the device itself, or syncing of data between the device and the fitbit.com website are best handled by the support team at Fitbit.

The following article may also be helpful: https://community.fitbit.com/t5/iOS-App/Resolved-FBBluetoothErrorDomain-error-18/td-p/2140702

All the best,
Bruce
MyFitnessPal

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