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Can't log in annakreis — Dec 07, 2017 04:04AM PST

I can't log in to the app and on the website, MFP shows me "ALERT" with message "We are unable to connect to the server to log you in". And before deleting and downloading app again, it stop connecting to the Garmin Forerunner. What can I do or can you solve the problem?

2 Community Answers

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robertaaronhenson Dec 07, 2017 05:26AM PST

I am having the same problem. ALso, I am able to login on the webpage, but I get an error for the "Home" page. The other tabs works fine


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Bruce MyFitnessPal Agent Dec 07, 2017 09:03AM PST

Hello,

Thank you for taking the time to contact us. We are aware of an outage that occurred earlier this morning. We believe the issue has been fixed and the program is now syncing back up again. If you had any issues with a partner, please wait for the end of the day for any data to catch up.

All the best,
Bruce
MyFitnessPal


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