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I had free premium.I am not aware of your Auto Premium subscription renewal. santoshrawat786 — Jan 06, 2018 03:12AM PST

I had free premium.I am not aware of your Auto Premium subscription renewal.
Due to Auto Premium subscription renewal you have charged 3100 INR.I don't want this subscription I have canceled immediately my subscription today only.Kindly refund my money in my account.

1 Community Answers

Best Answer Jan 06, 2018 11:13AM PST Ripley

Hello santoshrawat786,

Thank you for taking the time to contact us. Due to the fact that the trouble you are having is payment related, we may need additional information to verify the account and get additional private details. Since this is a public forum, posting those personal details is not something we recommend. Please contact us here, so we can triage this with you through email.

Thanks and we look forward to hearing from you soon!

Best,

Ripley
MyFitnessPal Staff
-————————————-
Please note: while we do provide technical support through our technical forums, our Premium Expedited Support is only available through our email channel. Please feel free to contact us here in order to take advantage of that.

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