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I used to have my fit bit and my fitnesspal linked dtukfan — Jan 08, 2018 11:53AM PST

I can't get my new charge 2 to link to it, I've been on both products!

1 Community Answers

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Bruce MyFitnessPal Agent Jan 08, 2018 11:54AM PST

Hello,

We have refreshed the Fitbit connection from our end. Can you revoke access from Fitbit’s end and see if that will help? To do this, log in at www.fitbit.com and click the gear icon, then Settings>Applications. Click Revoke Access for MyFitnessPal.

This should refresh your link on both sides, instead of just one. You can then link them again at https://www.myfitnesspal.com/apps/show/30.

Once relinked, please be sure to set Fitbit as the Steps source once again.

Please let us know if you see any changes.

All the best,
Bruce
MyFitnessPal

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