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UA Band does not update My Fitness and UA Record zoeleoudaki — Jan 12, 2018 04:57PM PST

UA band seems to be synced with US Record & My Fitness but does not update information on sleep, step counting and calories with UA Record. Any thoughts on how to fix this?

1 Community Answers

Best Answer Jan 12, 2018 06:23PM PST Maximiliano

Hello,

Thank you for taking the time to post your question and my apologies for any inconvenience.

We see that you have contacted us by email as well.

Please be on the lookout for a reply from us in your inbox.

We will mark this public question as resolved while we continue to work with you via email.

Thank you in advance for your understanding.

Cheers,
Maximiliano
MyFitnessPal Staff

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