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MFP and Fitbit Blaze not connecting robb0423 — Jan 12, 2018 04:58PM PST

I am having trouble getting my information from my Fitbit to go into the MFP app. I have checked the time zones, turned off both accounts and have been on a chat with Fitbit. They told me everything was ok on their side and that I needed to contact MFP help

3 Community Answers

Up 0 rated Down

Ripley MyFitnessPal Agent Jan 12, 2018 05:15PM PST

Hi robb0423,

Thank you for taking the time to contact us. I have reviewed your account and everything seems to be syncing as expected. Since relinking on 1/12, I can see a daily Fitbit adjustment in your Exercise Diary, most recently today, as of 5:46pm, and a step count total of >9500 steps. Are you not seeing this within your account?

We look forward to hearing back.

Best,

Ripley
MyFitnessPal Staff


Up 0 rated Down

bcouet Jan 17, 2018 09:18AM PST

hi, I am having the same issue. I have tried everything possible and nothing works. My food intake does not show on my fitbit


Up 0 rated Down

Bruce MyFitnessPal Agent Jan 17, 2018 09:36AM PST

Hi bcouet

If you log in at https://www.myfitnesspal.com/, do you see your food intake there?

All the best,
Bruce
MyFitnessPal


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