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How do I know if my blog posted? crytogel — Feb 05, 2018 04:11PM PST

I have tried to submit a blog several times, but every time I hit save, it just comes back to the same screen. I have tried looking for my blog and still unable to find it. Once I hit save, how do I know that my blog has posted?

4 Community Answers

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Bruce MyFitnessPal Agent Feb 05, 2018 04:47PM PST

Hello,

Thank you for taking the time to contact us. Would you mind trying a couple of things for us to see if they help resolve your issue?

Could you first try clearing your cache or deleting your cookies? The following links should assist you with either:

EMPTYING YOUR BROWSER’S CACHE

If you are using Safari 6 or later, the correct instructions are here

If you are using Internet Explorer 8 or higher, please note that you should uncheck the “preserve data for favorite websites” option if you have MyFitnessPal favorited or bookmarked.

CLEARING YOUR BROWSER’S COOKIES

If clearing your cookies and cache does not resolve the problem, will you please try unplugging any internet equipment (routers, modems, wifi stations) for at least 30 seconds to give them a chance to power cycle? If your router is to blame, this should sort things out.

If that does not help can you let me know the exact steps you take when trying to post to your blog?

All the best,
Bruce
MyFitnessPal


Up 0 rated Down

crytogel Feb 21, 2018 01:32PM PST

I am still not able to post on my blog, even after I tried all the troubleshooting that you suggested.


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crytogel Feb 21, 2018 01:34PM PST

When I am trying to post on my blog, I click on the "My Blog" tab, select add post, type up what I want to say and select the save option. Nothing happens.


Up 0 rated Down

Bruce MyFitnessPal Agent Feb 21, 2018 02:29PM PST

Thanks for getting back to us. With your permission, may we try posting to your blog to see if we can replicate the issue?

Regards,
Bruce
MyFitnessPal


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