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fibit greatpumkin — Feb 13, 2018 06:33AM PST

Hi it looks like i am supposed to be hooked up from my computer to my fibit but not sure how it works. Is it suppose to say I am now hook up not sure. Is there a test to see if it is working?

1 Community Answers

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Bruce MyFitnessPal Agent Feb 13, 2018 09:18AM PST

Hello,

We have refreshed the Fitbit connection from our end. Can you revoke access from Fitbit’s end and see if that will help? To do this, log in at www.fitbit.com and click the gear icon, then Settings>Applications. Click Revoke Access for MyFitnessPal.

This should refresh your link on both sides, instead of just one. You can then link them again at https://www.myfitnesspal.com/apps/show/30.

Once relinked, please be sure to set Fitbit as the Steps source once again.

Please let us know if you see any changes.

All the best,
Bruce
MyFitnessPal

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