Streak stopped and reset! laf315 — Mar 03, 2018 07:22AM PST
Help! I was at 1155 days for a streak and missed entering for two days. Now I'm back at day 1. Can I go back to my original streak?
1 Community Answers
Best Answer Mar 03, 2018 12:25PM PST Ripley
We realize your counter is an essential motivational tool and we’d be happy to help you get this corrected. For the fastest attention to this issue, please use our dedicated counter reset request tool.
If you wish to make a note of the actual link for future reference, it is https://www.myfitnesspal.com/account/login_counter_reset_request
Log in to your account at http://www.myfitnesspal.com, click the link above, and specify the number of days you believe to be correct. Your counter will be reset immediately.
Please note that the counter will reset if you do not login to either the app or the website at least once for the day. The app must have an internet connection available when you login, or the login will not count. The best way to ensure your days do not reset again is to log at least one entry that syncs before midnight.
Hope this helps! We wish you the best of luck in meeting and maintaining all your fitness goals!