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Premium Subscription Not Working arielleVD — Mar 10, 2018 07:11PM PST

I paid for the premium renewal through the MyFitnessPal website. It doesn't work on the website or through the app. I sent an e-mail to customer service and it has been a week. At this point I would like some sort of compensation for the lack of customer service.

1 Community Answers

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Logan MyFitnessPal Agent Mar 11, 2018 10:44AM PDT


Thank you for taking the time to post your question and my apologies for any inconvenience.

We see that you have contacted us by email as well.

Please be on the lookout for a reply from us in your inbox.

We will mark this public question as resolved while we continue to work with you via email.

Thank you in advance for your understanding.

MyFitnessPal Staff

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