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problems linking to fitbit stubby099 — Mar 12, 2018 06:19PM PDT

my fitbit wont connect to myfitnesspal it is saying "Another MyFitnessPal account has already been linked to this Fitbit account. Only one account may be linked at once." all i did was change the password and then i started having this problem, i have went to fitbit and revoked the access to the account but it did not work.

1 Community Answers

Best Answer Mar 13, 2018 07:34AM PDT Bruce

Hi there,

Would you please provide your fitbit ID# so we may try a search with that on our end? You are welcome to provide your ID# here, keep in mind that it is a public forum, however, if you would prefer to share it privately, please click here to reach us via email instead.

Steps to get user ID#
1. Log in at and click on your profile photo.
2. This will take you to your Profile and now copy the URL from your browser’s address field and paste it in the email reply

Your fitbit ID will look something like this:

Kind regards,

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