Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

how do i allow myfitnesspal to use 4g rather than wifi acitykev — Mar 13, 2018 07:16AM PDT

I am trying to update the app on my phone - the only response i get is - Error - the internet connection appears to be offline - i am currently at work and have no access to wifi - only to 4G - is there a setting i can change somewhere?

1 Community Answers

Up 0 rated Down

Bruce MyFitnessPal Agent Mar 13, 2018 08:05AM PDT

Hi there,

Would you mind trying to reset your network settings on your phone to see if this helps?

Please note that this will sever you saved WiFi passwords you have entered for any of your networks, work, home, etc. Please be sure you know these passwords before taking the following steps.

Please go to your iPhone’s settings.
Tap General.
Tap Reset.
Tap Reset Network Settings. (Make sure not to tap “Reset All Settings or Erase All Content and Settings”)
If you are prompted for your iPhone passcode enter it.
Tap Reset Network Settings once more

All the best,
Bruce
MyFitnessPal

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.