Unable to connect with Garmin Connect vstroh — Mar 30, 2018 12:43PM PDT
I am having trouble connecting with Garmin Connect on my iPhone. Whenever I try it sends me to Safari to log in to Garmin Connect, but it will not actually connect to app to MFP. I have tried on a real computer as well (not just a smart phone) and I get the same result. The Garmin Connect website implies that it is connected to MFP, so it appears to be on the MFP side.
1 Community Answers
Ripley MyFitnessPal Agent Mar 30, 2018 02:02PM PDT
Thank you for taking the time to contact us. Currently I’m not seeing Garmin linked to your MyFitnessPal account. Would you please link the two programs and ensure you have Garmin selected as your primary step source within the MyFitnessPal app? If it is showing as linked on the Garmin side, please first unlink MyFitnessPal from your Garmin account.
To link Garmin, the connection must first be initiated within the Garmin Connect app or Garmin Website, not with MyFitnessPal. (Please make sure you have the most up to date versions of both apps).
In the latest version of the Garmin Connect app, go to the Menu Bar (Android) or tap the More tab (iOS). Next, tap Settings>3rd Party Apps>MyFitnessPal. Swipe through the screens and tap the Get Started button at the end, and then Link Accounts.
On their site, connect.garmin.com, you will also start under the Menu Bar by clicking the three line icon in the upper left. Next select Calories In/Out where you should see the option to connect to MyFitnessPal.
Once you have connected on the Garmin side, we recommend going to our main website at www.MyFitnessPal.com, then to the Apps tab, and double check on the right hand side of the page under “Your Apps” to make sure Garmin is now listed there.
If you are using our updated Android or iOS apps that have the Steps feature, you can elect Garmin to be your main Step source. Simply go to the menu in the app, then Steps, then add Garmin as your elected option (please note you can only have one elected Steps option).
Once the connection has been established Food should only be logged on MyFitnessPal, not on the Garmin site. It will then transfer to Garmin as a meal total (not individual foods logged, as different databases are used and the exact items may not be on both databases).
Exercise should be logged with Garmin, and will then transfer to MyFitnessPal in the form of an adjustment. To see a break down of the adjustment, you can tap directly on the adjustment in the apps or click the “i” next to the adjustment online in the Cardiovascular section. Please see this article for an explanation on how the calculation works: https://myfitnesspal.desk.com/customer/portal/articles/1084232-what-is-the-calorie-adjustment-in-my-exercise-diary
You can connect other integration partners to MyFitnessPal while using Garmin, as long as you do not connect the same partners to Garmin as well, and the partners you connect are not all day trackers like Garmin, as you can only connect one all day tracker at a time.
Hope this helps! We wish you the best of luck in meeting and maintaining all your fitness goals!