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Apple Watch Data Not Syncing nikkicatlin79 — Apr 10, 2018 11:30AM PDT

Over the past few weeks, I have noticed that MFP has not actually synced any of my workouts on the daily diary - I have tried uninstalling and then reinstalling the app, changing the names of the Workouts to that of a list that I have found published of titles that work, and nothing. Still my workouts are not showing. I have been into Health and checked that it has access to all my data and it has.
Does anyone have any other tips or have I missed something?

1 Community Answers

Best Answer Apr 10, 2018 11:41AM PDT Bruce

Hi there,

Can you contact us here, so we can triage this with you through email?

When you email us, could you also include the names of the exercises that are not syncing to MyFitnessPal from your Apple Watch that should be syncing, as well as provide us some screenshots of how those workout appear in HealthKit?

To get the screenshot, in HealthKit, under Today or Health Data, tap Workouts>Show All Data. Next, tap on the entry for the workout in question and capture a screenshot of that page.

All the best,

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