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You have to pay to download your data? That appears to be contrary to the Terms and Conditions. stwaltemyer — Apr 12, 2018 04:44PM PDT

According to the Terms and Conditions of Use and the Privacy Policy, the information collected from our use of the Service still belongs to users, and we are technically 'licensing' it out to MyFitnessPal/Under Armour. This includes workouts and workout data, sleep activity, nutrition information, and other personal information, termed "Personal Data" and "User Generated Content" in the Terms, and "Performance Data" defined in the Privacy Policy, which includes nutrition, activity levels, sleep, goals, and progress information.

But the only way to download this information beyond one year is to pay for the Premium account upgrade. Within the Reports section, the Export tool does nothing unless you pay for the Premium account, and the Charts section only offers data as far back as 1 year.

So the Terms and Conditions clearly state that this information still belongs to us... Is it legal that MyFitnessPal requires us to pay for access to what we already own?

1 Community Answers

Best Answer Apr 13, 2018 12:20PM PDT Alex


We have sent you a response via email. We look forward to assisting you directly with this issue.

Best regards,
MyFitnessPal Manager

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