Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Calorie & Micronutrients Goals - custom % keep reverting to default slopes28 — Apr 14, 2018 06:16AM PDT

I pay for Premium and yet I can not keep my custom goals and they continue to revert back to the default and it is messing up my fitness goals to the point that this software may have to go. I save the goals and they are good for about a week and then bam, back to the ridiculous 50% carbs, 20% protein and 30% fat. Anybody know what the problem is and how to fix it?

1 Community Answers

Best Answer Apr 15, 2018 12:35PM PDT Logan

Thanks for posting and sorry for any trouble. Would you please also let us know which device you are using, which version of it’s operating system it is running, and the exact steps that you are taking when attempting to set your macros? If you are using the app, please include what version of the app is currently installed. It would also be helpful to know what you are attempting to set your macros to. We will attempt to replicate the issue, using your steps, on our end. If we are unable to reproduce it in a test account, would it be alright if we access your account in order to reproduce it there?

Warm Regards,
Logan
MyFitnessPal Staff

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.