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Sync issue with Fitbit One and MFP franrs2017 — Apr 30, 2018 11:53AM PDT

I have long had my Fitbit One and MFP connected and synching, but suddenly today - no sync! I have tried deleting and reinstalling both apps, but to no avail. I disconnected them and reconnected as well. I am out of ideas but desperate for a solution.

1 Community Answers

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Bruce MyFitnessPal Agent Apr 30, 2018 12:07PM PDT

Hi there,

Our apologies for any issues with your Fitbit data syncing to MyFitnessPal. Around 8:40pm on Sunday, April 29th, we noticed an issue with the sync between Fitbit and MyFitnessPal. We released an update to fix the problem, but it looks like it has returned again. We are investigating the issue and working on a resolution.

We will post any updates here.

Thank you for your patience while we work on a fix.

Best,
Bruce
MyFitnessPal

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