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MyFitnessPal not syncing again poojaruprell — Apr 30, 2018 08:07PM PDT

Hello

MyFitnessPal isn't syncing with Fitbit agan; have had to delink and relink every time I want an update. Can you pls let me know if there is an issue pls.

2 Community Answers

Best Answer May 01, 2018 08:36AM PDT Bruce

Hi there,

Our apologies for any issues with your Fitbit data syncing to MyFitnessPal. Around 8:40pm on Sunday, April 29th, we noticed an issue with the sync between Fitbit and MyFitnessPal. We released an update to fix the problem, but it looks like it has returned again this morning. We are investigating the issue and working on a resolution. Your Fitbit data may not update properly or sync at all while we work on a fix.

We will post any updates here.

Thank you for your patience while we work on a fix.

Best,
Bruce
MyFitnessPal


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josamdo May 01, 2018 07:11AM PDT

I have the same problem.


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Bruce MyFitnessPal Agent Best Answer Best Answer May 01, 2018 08:36AM PDT

Hi there,

Our apologies for any issues with your Fitbit data syncing to MyFitnessPal. Around 8:40pm on Sunday, April 29th, we noticed an issue with the sync between Fitbit and MyFitnessPal. We released an update to fix the problem, but it looks like it has returned again this morning. We are investigating the issue and working on a resolution. Your Fitbit data may not update properly or sync at all while we work on a fix.

We will post any updates here.

Thank you for your patience while we work on a fix.

Best,
Bruce
MyFitnessPal


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