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Ticker not updating BecomeOne — May 04, 2018 07:58AM PDT

This is only my 2nd day and I lost 1.7 lbs. Nothing was posted on my timeline about my weight-loss, and my ticker didn't update to show my weight loss. I went it to try and edit it, and it still doesn't show up. Tickers aren't updating anymore?

1 Community Answers

Best Answer May 04, 2018 01:19PM PDT Bruce

Hi there,

Thank you for taking the time to contact us and for bringing this to our attention. We are aware that the weight loss ticker located on your profile page online is not updating. We are currently working on a resolution and hope to have a fix in place as soon as possible. In the meantime, if you log in at https://www.myfitnesspal.com/ and click Settings>Privacy Settings and change Tickers & Badges to Myself Only, your weight loss should update.

You can keep track of the issue here. We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal

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