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steps are not syncing with Fit bit mailccg — May 08, 2018 09:08AM PDT

Is there a way to manually enter the steps you have accomplished? Fit bit is not syncing with fitnesspal.

thanks for your time

1 Community Answers

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Bruce MyFitnessPal Agent May 08, 2018 09:20AM PDT

Hi there,

We have refreshed the Fitbit connection from our end. Can you revoke access from Fitbit’s end and see if that will help? To do this, log in at www.fitbit.com and click the gear icon, then Settings>Applications. Click Revoke Access for MyFitnessPal.

This should refresh your link on both sides, instead of just one. You can then link them again at https://www.myfitnesspal.com/apps/show/30.

Once relinked, please be sure to set Fitbit as the Steps source once again.

For entering in your own steps, you can add additional measurements to track here, but you will not receive adjustment data for manually entered steps.

All the best,
Bruce
MyFitnessPal

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