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Exercise count not showing on My fitness pal Jaxicracker — May 11, 2018 12:29PM PDT

My fitbit app and my fitness pal are showing connected but no exercise/calories burnt are being synced onto my fitness pal

1 Community Answers

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Logan MyFitnessPal Agent May 11, 2018 02:27PM PDT

Thanks for posting. Sorry for the trouble with your fitbit integration. When we view your account status we are currently seeing that your fitbit has reported 4383 steps and1982 calories burned as of 9:14 pm. We are showing that you are receiving an adjustment for -36 calories for your tracked activity. This is a negative amount because Negative Calorie Adjustments are enabled and your total calorie burn from fitbit is lower than the MyFitnessPal calorie burn (the amount we calculated that you would burn in a day, based on your profile info).

For more insight into how the calorie adjustments work, please click here.-

Warm Regards,
Logan
MyFitnessPal Staff

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