I have paid but haven't got premium access sudhanshu_kathuria00 — May 15, 2018 09:35PM PDT
Hi I have bought the premium membership and have paid $74.99 for a year.
when i login the app still asks to go premium.
I have tried logging out and logging in back again. uninstalling and reinstalling and longing back again.
Please help regarding the same.
1 Community Answers
Best Answer May 16, 2018 08:41AM PDT Bruce
Thank you for taking the time to contact us. Can you contact us here, so we can take a closer look?
When you email us, could you also include the following information:
- The MyFitnessPal account Premium was purchased under
- The platform Premium was purchased from (Android, iOS, Web)
- A screenshot/copy of the Premium receipt?