Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

I have paid but haven't got premium access sudhanshu_kathuria00 — May 15, 2018 09:35PM PDT

Hi I have bought the premium membership and have paid $74.99 for a year.

when i login the app still asks to go premium.

I have tried logging out and logging in back again. uninstalling and reinstalling and longing back again.

Please help regarding the same.


1 Community Answers

Best Answer May 16, 2018 08:41AM PDT Bruce

Hi there,

Thank you for taking the time to contact us. Can you contact us here, so we can take a closer look?

When you email us, could you also include the following information:

  • The MyFitnessPal account Premium was purchased under
  • The platform Premium was purchased from (Android, iOS, Web)
  • A screenshot/copy of the Premium receipt?

Much appreciated,

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.