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Syncing Issues with FitBit Minch1973 — Jun 08, 2018 07:18AM PDT

Hi,

I am having a couple of niggling issues with syncing between MFP and the Fitbit app, can someone help please.

1. After some issues in getting the steps to sync, this is now working after I de-linked everything and re-synced. But now MFP is recording I have done 2,050 steps so far but with NO calorie adjustment, i.e. an exercise value of zero. How can I get the value to the correct one, please?

2. Aside from steps, any exercises I do, which are recorded in FB (e.g. workout / interval ) do not show up in MFP as exercises, but rather just as steps. It would seem pointless to log these manually in MFP since the activity is automatically recognised by FB so I would be duplicating. Is my assumption correct that if I do a "workout" this should show up in MFP as a workout? If so, why is this not showing.

I rely on MFP to show the number of calories left in a day and without the correct calories accounted for under steps/exercises, it's impossible since the FB does quite a poor job in the tiles - the tile doesnt take exercise off so even if you run a marathon but eat a mars bar, it still shows up as being over for the day.

Can someone please advise how I can get my exercise count back on MFP?

Thanks,
Matthew

1 Community Answers

Up 0 rated Down

Bruce MyFitnessPal Agent Jun 08, 2018 08:58AM PDT

Hi there,

How the integration will work is that you will see a positive adjustment only if you are projected to burn more than your MyFitnessPal Calories Burned, based off the current total Calorie burn from Fitbit. Your MyFitnessPal Calories Burned are composed of two things: your estimate of calories burned per day MyFitnessPal makes based off your profile information plus any added exercises. If an exercise is added manually or from a partner, the MyFitnessPal Calories Burned increase and the adjustment will modify itself so that calories burned are not double counted.

Details about the calculation of any adjustment can be viewed by clicking the small “i” next to the adjustment in your Exercise Diary (on the full website), or by tapping the adjustment itself in the Exercise Diary of the MyFitnessPal on the apps (you may need to tap the adjustment in the diary and then again on the next page depending on your app version). If you do not see a line that says Fitbit adjustment in the cardiovascular section, then there may be a problem with the sync. However, if you do see this line, then it should be syncing correctly, even if it says 0.

Exercise logged in Fitbit will not sync to MyFitnessPal as separate exercises. The Calories burned for your logged workouts will be added to the total Calorie burn Fitbit sends over to MyFitnessPal as part of the adjustment data.

Hope this helps. Please let me know if you have any other questions or feedback.

Regards,
Bruce
MyFitnessPal

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