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terms and conditions ciara1983 — Jun 12, 2018 01:29AM PDT

I have logged onto Myfitness pal on desk top and its asked me to accept T&C which I am happy to do. Now I cant get past this page? Any ideas/ or help. As I will need to access the desk top version to send check ins.

1 Community Answers

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Bruce MyFitnessPal Agent Jun 12, 2018 08:21AM PDT

Hi there,

Thank you for taking the time to contact us. Our apologies that the Data Consent page online is not working for you. Could you email us here and let us know the following:

-Your IP address ( http://whatismyipaddress.com )
-Are you using your computer at home, or at work?
-Your physical location
-Language set on your account
-Your Operating System (Mac OS X, Windows Vista, Windows XP, Windows 7)
-Which Web Browser you are using
-Do you have any browser extensions/add-ons? If so which ones?
-Your internet provider
-Your MyFitnessPal email address

Lastly, can you please provide us with a screenshot of the error message you see when you try to accept the terms?

Much appreciated,
Bruce
MyFitnessPal

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