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Cant use MapMyFitness potatoechipninja — Jun 13, 2018 06:22AM PDT


im signed up with myfitnesspal and want to link MapMyFitness with the app. But i am unable to login to MapMyFitness with the same login, it says "Incorrect username or password. Please try again.".

If i try to sign-up with the same email it says it is already used on an other site (myfitnesspal). So i cant login or sign-up to MapMyFitness?

1 Community Answers

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Bruce MyFitnessPal Agent Jun 13, 2018 08:18AM PDT

Hi there,

Thank you for taking the time to contact us. We have tried sending you a password reset email from our end. Please try resetting your password and then reinstalling the app to see if that helps. If you continue to have an issue, please follow up with MapMyFitness support at

All the best,

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