disconnect old fitbit so new one can sync up pmedolla680 — Jun 15, 2018 11:01AM PDT
My fitnesspal states I already have a fitbit connected and it only allows one. The problem is, it's not my fitbit. I cant seem to find what fitbit is connected to disconnect it.
1 Community Answers
Logan MyFitnessPal Agent Jun 15, 2018 01:52PM PDT
Thanks for posting. Sorry for any difficulty with relinking your accounts. Would you please provide your fitbit ID# so we may try a search with that on our end? You are welcome to provide your ID# here, keep in mind that it is a public forum, however, if you would prefer to share it privately, please click please click here to reach us via email instead.
Steps to get user ID#
1. Log in to Fitbit.com and click on your profile photo.
2. This will take you to your Fitbit.com Profile and now copy the URL from your browser’s address field and paste it in the email reply
your fitbit ID will look something like this: www.fitbit.com/user/1234A