Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Apple Watch Health App activity/ exercises (Not workouts) not syncing with MFP ellakopella5372 — Jun 22, 2018 11:45AM PDT

Hi

I've noticed that my daily activity/ exercise recorded on my Apple Watch/ Health app is not syncing with MFP - workouts & steps are syncing but I'd like to see the other activity/ exercise on MFP as well. Is this possible?

Thank you

Emma

2 Community Answers

Up 0 rated Down

Bruce MyFitnessPal Agent Jun 22, 2018 12:54PM PDT

Hi there,

Thank you for taking the time to contact us and for bringing this to our attention. We are aware of the issue where users receive erroneous iOS calorie adjustments when a discrete exercise is logged. We hope to have a fix in place as soon as possible. For now, if you disable steps for the iPhone or Apple Watch, re enable them, and then force a sync, the adjustment will update correctly.

Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal


Up 0 rated Down

ellakopella5372 Jun 23, 2018 10:20AM PDT

Thanks Bruce
I'm a bit confused as steps and workouts are syncing correctly.

The issue is Move/ Exercise calories captured on the Activity app on my Apple Watch aren't syncing. Is this the thing you're hoping to have a fix for?

Thanks

Em


Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.