Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Was refunded but didn't ask for a refund kirstenleebarrie — Jun 26, 2018 04:44PM PDT

I was refunded and now can't access the premium services. I sent an email simply JUST ASKING what the policy was. I need to access the premium version, please fix this ASAP.

1 Community Answers

Up 0 rated Down

Bruce MyFitnessPal Agent Jun 26, 2018 04:53PM PDT

Hi there,

Thank you for taking the time to post your question and my apologies for any inconvenience.

We see that you have contacted us by email as well.

Please be on the lookout for a reply from us in your inbox.

We will mark this public question as resolved while we continue to work with you via email.

Thank you in advance for your understanding.


Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.