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FitBit Calorie Adjustment Help purelysara — Jul 05, 2018 12:17PM PDT

Hi,

I've noticed that since I got my FitBit, I haven't been getting a calorie adjustment. Today for example, if I click steps using my iPhone tracker, I get a calorie adjustment of added 54 calories or close to that.

But if I change my steps tracking to tracking with my FitBit, which actually recorded more steps than my iPhone did, I get none.

I don't understand why. Even when I walk close to 8500 steps on my FitBit, I get no calorie adjustment, but from my iPhone steps, I do get calories added to my day.

Thanks!

1 Community Answers

Best Answer Jul 05, 2018 01:51PM PDT Logan

Hey thanks for posting your question. Different step sources/partner apps may attribute different calorie burns for activity, depending on the formula they use for the calculation. Since we compare your total calorie burn reported by your step partner, to what we have already calculated that you would burn in a day (based on your profile info and selected activity level), you can expect to see variances in your adjustment when you switch step sources.

When we view your account status we are currently seeing that your fitbit has reported 3662 steps and 1493 calories burned as of 2:53 pm. We are showing that you are receiving an adjustment for 0 calories since your tracked calorie burn has not yet exceeded what we are already giving you credit for, based on your profile info. Please follow up with us if you are not seeing the adjustment line on your end or if the amount reported by fitbit in your adjustment details does not match what is showing in your fitbit dashboard, at the time of the next sync.

For more insight into how the calorie adjustments work, please visit the following link: http://myfitnesspal.desk.com/customer/en/portal/articles/1084232-what-is-the-calorie-adjustment-in-my-exercise-diary--

Warm Regards,
Logan
MyFitnessPal Staff

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