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caloried counts bisbeepam — Jul 10, 2018 07:09PM PDT

when I check a food to add for a meal, the calories counts add two to three zeroes. This puts the calorie count into the thousands. I tried to adjust it but it won't accurately add the correct calorie count given.
It works on my phone but not my PC.

1 Community Answers

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Logan MyFitnessPal Agent Jul 10, 2018 07:34PM PDT

Thanks for posting and sorry for any trouble. Would you please also let us know which device you are using, which version of it’s operating system it is running, and the exact steps that you are taking when attempting to log your food? If you are using the app, please include what version of the app is currently installed. We will attempt to replicate the issue on our end, following your steps. If we are unable to reproduce the behavior in a test account, would it be alright if we access your account in order to reproduce it there?

Warm Regards,
Logan
MyFitnessPal Staff

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