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Misfit Shine not syncing to MFP as19682014 — Jul 31, 2018 12:55AM PDT

Since Friday last week my steps from Misfit Shine App are not appearing on MFP, although my food diary from MFP is loading onto Misfit Shine. I have disconnected and reconnected several times.

3 Community Answers

Best Answer Jul 31, 2018 07:09AM PDT Maximiliano

Hello,

We are aware of the problem, and are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Maximiliano
MyFitnessPal Staff


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Maximiliano MyFitnessPal Agent Best Answer Best Answer Jul 31, 2018 07:09AM PDT

Hello,

We are aware of the problem, and are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Maximiliano
MyFitnessPal Staff


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Jennifer_A_Bray Jul 31, 2018 08:09AM PDT

I have the same problem with a Misfit Shine2 and an LG G4. It stopped last week and I disconnected the apps then reconnected and it started synching (maybe coincidence?) Now no matter how much I disconnect and reconnect they are not synching.


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Eedmurray Jul 31, 2018 02:17PM PDT

I am having the same problem since last Thursday or Friday! I am so frustrated. I've tried everything and...nothing. No syncing. When can we expect a resolution???


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