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unable to log in on my iPhone 8 app, tried to reinstall app and change password sgulotta72 — Aug 02, 2018 06:49AM PDT

hi, i have had a myfitnesspal account for years and like it. for some reason i am unable to log into the app on my iPhone 8. i tried to delete the app and remove it from the phone and i also tried to reset the password but i still get the same error: We were unable to connect to the server to log you in.

thoughts to get it to work?

1 Community Answers

Best Answer Aug 02, 2018 10:58AM PDT Maximiliano

Hello,

Thank you for taking the time to post your question and my apologies for any inconvenience.

We see that you have contacted us by email as well.

Please be on the lookout for a reply from us in your inbox.

We will mark this public question as resolved while we continue to work with you via email.

Thank you in advance for your understanding.

Cheers,
Maximiliano
MyFitnessPal Staff

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