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My home page won't load. TerriBerri888 — Aug 03, 2018 10:32AM PDT

My home page won't load. Can't see the News feed.

5 Community Answers

Best Answer Aug 06, 2018 08:49AM PDT Bruce

Thank you for taking the time to contact us. We are aware that users are seeing multiple issues on the website right now, including:

- The Home Page and Goals section are not loading
- Goals on the Diary page show as “0”
- Trying to view past or the current Diary date results in an error

We are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused.

You can monitor the issue at here.

​We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal


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IBikeNYC Aug 04, 2018 12:08PM PDT

FYI, mine is doing the same thing and has been since last night.

I was able to record my weight and can also log in foods, but the daily totals are all at zero, and anything I record shows up as a negative balance; ie: -120, in red.


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jenniemcguire Aug 06, 2018 07:48AM PDT

My Home Page and Goals are also not loading correctly. I can log foods, but the daily totals remain at 0.


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Bruce MyFitnessPal Agent Best Answer Best Answer Aug 06, 2018 08:49AM PDT

Thank you for taking the time to contact us. We are aware that users are seeing multiple issues on the website right now, including:

- The Home Page and Goals section are not loading
- Goals on the Diary page show as “0”
- Trying to view past or the current Diary date results in an error

We are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused.

You can monitor the issue at here.

​We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal


Up 0 rated Down

rparkerslim Aug 16, 2018 05:22PM PDT

This issue is shown as fixed on Aug. 6, 2018, but today is Aug 16th and it is not fixed on my computer!


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Bruce MyFitnessPal Agent Aug 16, 2018 05:29PM PDT

Hi rparkerslim

Thank you for taking the time to contact us. We are going to reach out to you through email to collect more information. Please be on the lookout in your inbox and spam folders.

All the best,
Bruce
MyFitnessPal


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