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Garmin Connect not sending calories burned pharoah_1701n — Aug 07, 2018 10:03AM PDT

MyFitnessPal is synced in Garmin Connect, but when I hit "Connect" within MFP it just opens Garmin Connect. No matter what, it won't confirm sync and won't send burned calories over to MFP.
How do I get this to sync, like it used to?

Side note, I do NOT want to sync my normal calories burned - just my events like running and cardio.

1 Community Answers

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Bruce MyFitnessPal Agent Aug 07, 2018 10:19AM PDT

Hi there,

Currently I do not see a Garmin Connect account linked to the MyFitnessPal account tied to the username pharoah_1701n . Can you try linking them once more and see if that helps?

In the latest version of the Garmin Connect app, go to the Menu Bar (Android) or tap the More tab (iOS). Next, tap Settings>3rd Party Apps>MyFitnessPal. Swipe through the screens and tap the Get Started button at the end, and then Link Accounts.

On their site, https://connect.garmin.com/en-US/, you will also start under the Menu Bar by clicking the three line icon in the upper left. Next select Calories In/Out where you should see the option to connect to MyFitnessPal.

Once you have connected on the Garmin side, we recommend going to our main website at www.MyFitnessPal.com, then to the Apps tab, and double check on the right hand side of the page under “Your Apps” to make sure Garmin is now listed there.

If you are using our updated Android or iOS apps that have the Steps feature, you can elect Garmin to be your main Step source. Simply go to the menu in the app, then Steps, then add Garmin as your elected option (please note you can only have one elected Steps option).

If Garmin is showing a connected MyFitnessPal account, can you unlink that connected account and then link them once more?

To do so, go to the Menu Bar or tap the More option, then tap Settings>3rd Party Apps>MyFitnessPal>Disconnect. When completed, tap MyFitnessPal again and swipe through the pages to tap Get Started.

Be sure to also set Garmin Connect as the Steps source in MyFitnessPal when completed. To do this, under the Menu Bar orMore menu, tap Steps>Garmin Connect

Hope this helps. Please let me know if you have any other questions or feedback.

Regards,
Bruce
MyFitnessPal

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