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recording food xelalevy9 — Aug 09, 2018 03:57PM PDT

Can the food entry be set up to go to the current date? My account goes to July 11th every time I log in. It is not even the first day I started. Did I missed something during set up? Please let me know. Thanks.

3 Community Answers

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Bruce MyFitnessPal Agent Aug 09, 2018 04:37PM PDT

Hi there,

Thank you for taking the time to contact us. Can you let us know what platform you are experiencing this issue on (Android, iOS, Web)?

Regards,
Bruce
MyFitnessPal


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xelalevy9 Aug 09, 2018 05:19PM PDT

Web - Chrome browser


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Bruce MyFitnessPal Agent Aug 10, 2018 07:53AM PDT

Thanks for getting back to us. Would you mind trying a couple of things for us to see if they help resolve your issue?

Could you first try clearing your cache or deleting your cookies? The following links should assist you with either:

EMPTYING YOUR BROWSER’S CACHE

If you are using Safari 6 or later, the correct instructions are here

If you are using Internet Explorer 8 or higher, please note that you should uncheck the “preserve data for favorite websites” option if you have MyFitnessPal favorited or bookmarked.

CLEARING YOUR BROWSER’S COOKIES

If clearing your cookies and cache does not resolve the problem, will you please try unplugging any internet equipment (routers, modems, wifi stations) for at least 30 seconds to give them a chance to power cycle? If your router is to blame, this should sort things out.

If this does not help, can you let me know the exact steps you take to get to your Diary? Do you click a bookmark and are taken directly to your Diary for July 11th, or do you go to www.myfitnesspal.com, click Food, and are taken to your Diary on July 11th?

All the best,
Bruce
MyFitnessPal


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