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Fitbit and Myfitnesspal not syncing exercise properly channyboy326 — Sep 13, 2018 03:47PM PDT

So for the past 2 weeks I noticed that when I workout my Fitbit Blaze and myfitness pal are not tracking exercise properly.

i.e., exercise on Fitbit watch, app and dashboard says 864 calories burned, but on myfitnesspal it says 417.

I've unistalled and reinstalled, revoked access and relinked, turned on negative adjustments multiple times and still the same problem.

Really frustrated as it throws me off in terms of my fitness goals and tracking.

1 Community Answers

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Logan MyFitnessPal Agent Sep 14, 2018 10:13AM PDT

Hey thanks for posting your question. Sorry for any confusion regarding your calorie adjustment. The calorie adjustment is not showing your tracked exercise calories but rather the amount by which your total calorie burn for the day has exceeded our calculation for your day to day calorie burn. This means that your adjustment line will show as 0 until you have earned the extra calories in the form of an adjustment.

If you would also like to track your steps with your device, please open the Steps tab in the Menu screen and select it as your source for steps tracking

For more insight into how the calorie adjustments work, please click here

Warm Regards,
Logan
MyFitnessPal Staff

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