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Linking with fitbit jhsilva54 — Oct 08, 2018 03:57PM PDT

I have worked on this for hours and have spoken (yes actually had a real person to chat with) from Fitbit. I am trying to link Fitbit with MFP and it says that I can't because I have another MFP account. I have been on your site and have posted a public question already. Can you fix this?? I see on some posts that you can do this behind the scenes.

1 Community Answers

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Logan MyFitnessPal Agent Oct 08, 2018 04:02PM PDT

Thanks for posting. Sorry for any difficulty with relinking your accounts. Would you please provide your fitbit ID# so we may try a search with that on our end? You are welcome to provide your ID# here, keep in mind that it is a public forum, however, if you would prefer to share it privately, please click please click here to reach us via email instead.

Steps to get user ID#
1. Log in to Fitbit.com and click on your profile photo.
2. This will take you to your Fitbit.com Profile and now copy the URL from your browser’s address field and paste it in the email reply

your fitbit ID will look something like this: www.fitbit.com/user/1234A

Kind regards,
Logan

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