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Couldn't sign on to my account terririedel — Oct 09, 2018 08:37AM PDT

I have been a member of the MFP Premium for the past two years. This a.m. when I tried to sign on I was told I had used the incorrect ID and/or password, which I hadn't. The only way I could get on was to establish a new ID and password. As a consequence, all of my information was lost. How do I retrieve it?

1 Community Answers

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Bruce MyFitnessPal Agent Oct 09, 2018 02:36PM PDT

Hi there,

Thank you for taking the time to contact us. If you are having trouble accessing your account, you can try resetting your password here. If you continue to have an issue, please contact us here so we can take a closer look.

All the best,

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