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Not free for 1 month janieeb1313 — Oct 10, 2018 12:13AM PDT

Hi, I have been using MyFitnessPal for about 1 year and repeatedly got ads offering me to "try Premium for 1 month free." I finally decided to try it out so I upgraded through Google Play and had to enter credit card information. I didn't feel there were many benefits of Premium to warrant the price so I cancelled the premium subscription after 20 days. However, I was charged from the beginning and there was no free trial, I got an email stating that the subscription will be cancelled after 1 year and No refunds will be issued. Is there any way to get a refund here? I feel that I have been duped.

1 Community Answers

Best Answer Oct 10, 2018 08:59AM PDT Bruce

Hi there,

Thank you for taking the time to contact us. For any refund requests, please reach out to us here.

All the best,
Bruce
MyFitnessPal

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