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Unable t link my fitbit mrgenki2014 — Oct 11, 2018 08:17PM PDT

I was trying to sync my fitbit to myfitnesspal and getting an error. I don't see the "my apps" under the app section on the right. When i try to select fitbit and login i am getting the message "Another MyFitnessPal account has already been linked to this Fitbit account. Only one account may be linked at once." please help!

1 Community Answers

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Bruce MyFitnessPal Agent Oct 12, 2018 07:20AM PDT

Hi there,

Would you please provide your fitbit ID# so we may try a search with that on our end? You are welcome to provide your ID# here, keep in mind that it is a public forum, however, if you would prefer to share it privately, please click here to reach us via email instead.

Steps to get user ID#
1. Log in at and click on your profile photo.
2. This will take you to your Profile and now copy the URL from your browser’s address field and paste it in the email reply

Your fitbit ID will look something like this:

Kind regards,

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