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Email address already exists Janiceair2 — Oct 17, 2018 08:20AM PDT

My husband set up my account and the account that shows up on the app on my phone is with his username and email address. So I am trying to change the username and email address, but when I do that, it tells me that email address already exists. I've tried several times and to no success. Please help! I need this information as I am currently hosting a challenge and need this to show my challengers how to use it for themselves and to help keep them accountable.

1 Community Answers

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Bruce MyFitnessPal Agent Oct 17, 2018 08:33AM PDT

Hi there,

Thank you for taking the time to contact us. There must already be an account tied to the email address you are trying to update your account to. Please contact us here and let us know your current username as well as the email you are tryin to update to.

All the best,
Bruce
MyFitnessPal

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