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App Fail jbetsch1 — Nov 05, 2018 01:33PM PST

Having trouble logging on using my new Pixel 3xl. Sent you inquiry. You advised of new password/logon rqmts. Changed password on web site. NOW I CAN'T LOG ON TO ANYTHING - APP OR WEBSITE - TO GET HELP. NEED IMMEDIATE ASSISTANCE.

jbetsch1@comcast.net

1 Community Answers

Best Answer Nov 05, 2018 01:40PM PST Bruce

Hello,

Thank you for taking the time to contact us. Our apologies for any issues you were having with logging into the apps or syncing issues with the app and website. We are currently working on a resolution and hope to have a fix in place as soon as possible.

We will post updates here.

We are very sorry for any inconvenience this may cause but we appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal

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