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Login Error Blaziruku — Nov 05, 2018 02:03PM PST

Hello, my phone is new and updated Android 9.0 (OP3T) and I LITERALLY have been using MFP fine until just now. It suddenly signed me off and now I only get login error when I try to sign in on android. Works fine only on browser....

It's not like it updated either. It just suddenly signed me off and now I can't log back in. Tried reinstalling, to no avail.

4 Community Answers

Best Answer Nov 05, 2018 02:07PM PST Bruce

Hello,

Thank you for taking the time to contact us. Our apologies for any issues you were having with logging into the apps or syncing issues with the app and website. We are currently working on a resolution and hope to have a fix in place as soon as possible.

We will post updates here.

We are very sorry for any inconvenience this may cause but we appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal


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Up 2 rated Down

chriscombe7 Nov 05, 2018 02:04PM PST

The same has happened to me this evening. I am furious. I tried reinstalling, resetting password. I have a 140 day streak. I can only log in on the web version, which isn't very pracitical.


Up 0 rated Down

Bruce MyFitnessPal Agent Best Answer Best Answer Nov 05, 2018 02:07PM PST

Hello,

Thank you for taking the time to contact us. Our apologies for any issues you were having with logging into the apps or syncing issues with the app and website. We are currently working on a resolution and hope to have a fix in place as soon as possible.

We will post updates here.

We are very sorry for any inconvenience this may cause but we appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal


Up 0 rated Down

sciulla9381 Nov 05, 2018 02:37PM PST

I keep getting notified that there is an error to connect to server... I am having the same issue I believe


Up 1 rated Down

dkemmler Nov 05, 2018 03:17PM PST

Having the same problem. Can log onto the web via my computer but not using the APP.


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