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'My meals' and 'My foods' not saving - why?? outrageouscalumny — Nov 06, 2018 01:36AM PST

'My meals' and 'My foods' are not saving to the database. This problems started yesterday. Can you fix it??

3 Community Answers

Best Answer Nov 06, 2018 01:33PM PST Bruce

Hi there,

Thank you for taking the time to contact us and for bringing this to our attention. We are aware some user’s My Foods entries disappear on the website after they are edited and that users’ meal entries are not showing on the website after they are newly created or edited. We hope to have a fix in place as soon as possible. For now, please note these entries will still show properly in the app.

We will post updates here

Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal


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Up -1 rated Down

ltrego1 Nov 06, 2018 07:10AM PST

I've got the same problem - please fix it.


Up 0 rated Down

lizannesharp Nov 06, 2018 08:58AM PST

I too have had this problem... Is it an easy fix???
MFP, please help!


Up 0 rated Down

Bruce MyFitnessPal Agent Best Answer Best Answer Nov 06, 2018 01:33PM PST

Hi there,

Thank you for taking the time to contact us and for bringing this to our attention. We are aware some user’s My Foods entries disappear on the website after they are edited and that users’ meal entries are not showing on the website after they are newly created or edited. We hope to have a fix in place as soon as possible. For now, please note these entries will still show properly in the app.

We will post updates here

Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal


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